Aloha! We're here to help!
How do I place an order?
- Log into your professional account and visit our shop page.
- Call +1 (855) 661-4719
- Don’t have an account? Get access!
How can I get samples?
- You can purchase samples to try Cocofloss here.
When will my order arrive?
- We typically ship orders within 1-2 days. After it’s been shipped, you’ll receive a tracking number and an estimated arrival date for your order.
How do I start a pro subscription?
- Select “Subscribe & Save” on the detail page for any of the products in our shop. You can view, modify, or cancel your subscription at any time on your account page.
Where can I modify my subscription?
- Edit your subscription by logging in to your Cocofloss Pro account and viewing your account details.
- Email us at firstname.lastname@example.org!
What is Cocofloss made of?
- Hundreds of Polyester filaments infused with microcrystalline wax, coconut oil, essential oils and aromas.
Can it be recycled?
- Most of Cocofloss can be recycled! Here’s the run down:
- Boxed packaging
- Our current packaging (the box) is made of 100% recycled paper fibers and can be recycled.
- Floss container
- The plastic floss container is made of polypropylene and can be recycled.
- Floss material
- Unfortunately, Cocofloss’s polyester threads cannot be recycled via recycling due to the wax.