Aloha! We're here to help!
How do I place an order?
- Log into your Professional account and visit our shop page.
- Call +1 (855) 661-4719
- Don't have an account? Get access!
How can I get samples?
- You can purchase samples to try Cocofloss here.
When will my order arrive?
- We typically ship orders within 1-2 days, once shipped you'll receive your tracking number and estimate!
How do I start a pro subscription?
- Visit our shop page for the item you're interested in getting on subscription, and select subscribe and save! You can view, modify, or cancel your plan at any time!
Where can I modify my subscription?
- Edit your subscription by logging into your Cocoflosspro account and viewing your account details
- Email us at firstname.lastname@example.org!
What is Cocofloss made of?
- Hundreds of Polyester filaments infused with microcrystalline wax, coconut oil, essential oils and aromas.
Can it be recycled?
- Most of Cocofloss can be recycled! Here's the run down:
- Boxed packaging
- Our current packaging (the box) is made of 100% recycled paper fibers and can be recycled.
- Floss container
- The plastic floss container is made of polypropylene and can be recycled.
- Floss material
- Unfortunately, Cocofloss's polyester threads cannot be recycled via recycling due to the wax.